Effective Date: July 18, 2025
Thank you for using Thrive. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the Thrive budgeting app.
1. Information We Collect
a. Personal Information
When you register for Thrive or interact with our services, we may collect:
Name
Email address
Account login credentials
b. Financial Information
When you connect your bank accounts or investment platforms through services like Plaid, we collect:
Transaction history
Account balances
Financial institution details
All financial data is accessed via encrypted API and stored securely.
c. Usage Data
We automatically collect certain information when you use our site or app, such as:
IP address
Browser type
Device type
Pages visited
Date/time stamps
2. How We Use Your Information
We use your information to:
Provide and improve the Thrive app
Personalize your user experience
Analyze usage trends and app performance
Communicate with you (e.g. support, feature updates)
Comply with legal obligations
We do not sell your personal data to third parties.
3. How Your Information Is Shared
We may share your information with:
Service providers, like cloud storage providers and analytics platforms, under strict confidentiality
Plaid, for secure financial data access
Law enforcement or regulatory authorities, if legally required
4. Data Security
We implement industry-standard security measures including:
End-to-end encryption
Secure data storage
Authentication and authorization protocols
Despite our efforts, no method of transmission or storage is 100% secure. Use Thrive at your discretion.
5. Third-Party Services
Thrive uses third-party services such as:
Plaid (for financial account integration)
Firebase (for data storage and user authentication)
OpenAI (for AI-powered assistant features)
Each of these providers has their own privacy policies which govern how they process your data.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the data we hold about you
Request correction or deletion
Withdraw consent
Lodge a complaint with a data protection authority
To exercise your rights, contact us at customerservice@thethriveapp.net
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Thrive Financial Technologies
Fort St. John, BC, Canada
Email: Customerservice@thethriveapp.net